Frequently Asked Questions
We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to Contact Us for further assistance.
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What types of hair do you offer?
We offer a variety of high-quality hair types, including 100% virgin human hair, Brazilian, Peruvian, and Malaysian textures. Our wigs and extensions come in various styles such as straight, wavy, and curly to match your desired look.
How long does shipping take?
Shipping typically takes 3-5 business days within the U.S. For international orders, shipping may take 7-10 business days, depending on the location. You will receive a tracking number once your order has shipped.
Do you accept returns or exchanges?
Yes, we accept returns or exchanges within 7 days of receiving your order, provided the product is in its original condition and packaging. Please note that custom-made wigs are non-refundable. See our Return Policy for full details.
How do I care for my Hair Vibes Boutique products?
To ensure longevity and maintain the quality of your hair:
- Gently wash your extensions or wigs with sulfate-free shampoo and conditioner.
- Air dry or use a low-heat blow dryer.
- Store your wigs and extensions properly in a satin or silk bag to prevent tangling and damage.
Check out our Hair Care Guide for more detailed instructions.
How long will my Hair Vibes Boutique units last?
With proper care, our wigs and extensions can last up to 2 years or more, depending on the product, proper maintenance and how often it’s worn. Our high-quality hair is designed to maintain its softness and durability with consistent care.